Returns & Exchanges
At Frye, we stand behind the quality of our craftsmanship and want you to be completely satisfied with your purchase. If you are not entirely happy with your order, we accept returns of unworn, unused merchandise within 30 days of delivery.
Initiate Your Return
Visit our online returns portal and enter your order number and zip code to locate your purchase and select the items you wish to return.
Prepare the Package
Securely pack your items in the original brand packaging and include the provided packing slip to ensure your return is processed accurately.
Attach Shipping Label
Download and print the prepaid UPS return shipping label from our portal and affix it to the outside of your package, covering any previous shipping marks.
Drop Off and Track
Hand your package to any authorized UPS location or drop-off point and keep your tracking number to monitor the status of your refund.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing